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Every customer purchase order posted as an Epicor sales order

Customer purchase orders arrive as PDFs, scans, photographs, spreadsheets, Word files or plain email text. Fluent reads them, resolves the buyer, the parts and the units against live Epicor data, reports any order already carrying that purchase order number, and drafts the sales order in Epicor Kinetic Order Entry.

How it works

Turn the customer's purchase order into a sales order

The buyer, the parts and the units resolved against live Epicor data, and a duplicate purchase order caught before drafting.

Resolved against Epicor

The customer, every part and every unit confirmed against live data, including parts the buyer calls by their own name.

  • Customers, by name and ID
  • Parts, including the customer's own numbers
  • Units the part actually carries

Checked before it drafts

Fluent reports any order already carrying that purchase order number, which is the most common way an order gets keyed twice.

  • Existing orders on that PO number
  • The customer's own currency and terms
  • Prices and totals against the document

Ready to review

Whatever could not be settled is written onto the draft by name, so a reviewer sees the open questions and nothing else.

  • Unresolved parts and units named per line
  • Missing header values listed
  • Nothing posts until a person processes it

The difference

No templates, no field mapping, no model training

Legacy document capture is configured per layout: a template for each vendor, a coordinate for each field, a model retrained when the paperwork changes. Fluent is configured in written instructions, and rewriting them changes what it does.

Templates

A template for every vendor, layout and document type

Reads each document the way a person does, whatever the layout

Field mapping

Fields found by position, so a moved column breaks extraction

No coordinates. It consults live Epicor data before it writes

Model training

Models retrained on samples whenever a design changes

Corrections become instructions, so it improves without retraining

Exceptions

Exceptions fall out to a queue for manual keying

Reasons through variations and exceptions instead of failing

Changing behavior

Behavior changes through a configuration project

Behavior is set in written instructions you control

Governance

Autonomy you can hand to an auditor

Every agent operates inside boundaries you define. Every action it takes is recorded, explainable, and reversible before it posts.

Approval thresholds

Low-risk orders post automatically; high-value or unusual ones wait for a person.

Audit logs

Every field the agent read, every decision it made, on the record.

Data retention

Your documents and data stay under retention policies you control.

Epicor validation

Transactions are validated by Epicor’s own business logic before they post.

Human review

Exceptions escalate to your team with the agent’s reasoning attached.

Permissions

Agents only touch the business objects and companies you allow.

Customers

What customers are saying

“My dreams have been answered. … Check out Fluent. 10/10 customer service & ease of use!”
Bonnie KlassenPresident, Klassen Custom Metal Fabrication
5agents in production
64 secaverage review time
98.6%extraction accuracy
“We started our implementation call at 4:30 yesterday. First sales orders processing by 4:50. Minimal mistakes out the box.”
Richard GardnerGroup IT Director, Luceco
“The Fluent team got connected very quickly and orders are flowing well. Some mistakes, but easy to resolve with some agent tweaks. Really impressive platform.”
Will BoltonSenior IT Technician, ILIV Interior Textiles
Read more on EpiUsers.help

Frequently Asked Questions

Ready to Accelerate Your Order Processing?

Send us a batch of customer purchase orders, however they arrive. Our Epicor specialists will show you what an agent can post as a sales order, and what still needs your judgment.