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Terms and policies

The agreements that cover your use of Fluent, and how Technology Coast Partners handles the data you send through it.

Agreements

Terms of Service

Access to Fluent, acceptable use, how AI output may be relied on, fees, data return and liability.

Effective April 20, 2026·25 sections

Professional Services Supplement

Terms for implementation, configuration and other professional services under the Master Service Agreement.

Updated July 25, 2025

Privacy and data

Privacy Policy and Data Processing Addendum

What we collect and why, and how we process Customer Data on your behalf: security, breach notice, deletion and audits.

Effective October 18, 2026·2 parts

Security

How Fluent stores, retains, deletes and protects your data, and what monitoring and model providers receive.

Updated October 18, 2026·12 sections

Subprocessors

The third parties that host, process or support Customer Data, what each one does and where.

Updated October 18, 2026·15 subprocessors

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