Epicor and SugarCRMSeamlessly Connected
Complete bi-directional sync between your ERP and CRM. Customers, contacts, quotes, orders, invoices, cases, and more—always in sync across both systems.
Trusted by leading manufacturers
Integration
Unified ERP and CRM Data
Eliminate manual data entry and keep your teams aligned with automatic synchronization between Epicor Kinetic and SugarCRM.
Comprehensive Data Sync
Keep your critical business data synchronized across both systems. Bi-directional sync for transactional data, one-way sync for master data from Epicor.
- Bi-directional: customers, contacts, quotes, orders, invoices, cases
- One-way from Epicor: price lists, parts
- Changes automatically reflected across systems
- Conflict resolution and full audit trail
- Custom field mapping support
Epicor
SugarCRMLive Epicor Views via Sugar Dashlets
Access real-time Epicor data directly within SugarCRM without switching systems. Powered by Epicor BAQs, your sales team gets instant visibility into ERP data.
- Real-time access to Epicor data from SugarCRM
- Powered by Epicor BAQs (Business Activity Queries)
- Custom dashlets for sales, inventory, order status
- No need to switch between systems
- Configurable views for different user roles
Epicor Open Orders
Live BAQ Data
40
$174.7K
$4,368
| Customer | Open Orders | Total Value |
|---|---|---|
| Acme Corp | 12 | $45,230 |
| GlobalTech | 8 | $32,150 |
| ManuPro Inc | 15 | $78,900 |
| FastShip LLC | 5 | $18,420 |
Powered by Epicor BAQ: OpenOrdersByCustomer
Real-Time Updates and Monitoring
Stay informed with instant sync notifications and comprehensive monitoring. Track every sync operation and get alerted to any issues before they impact your business.
- Instant sync on record changes
- Full execution history and success tracking
- Alerts for sync failures or anomalies
- Scheduled batch syncs for bulk operations
- Detailed logs for troubleshooting
2,847
Total runs
99.2%
Success rate
1m 28s
Avg duration
Recent Runs
| Run ID | Started | Duration | Records | Status |
|---|---|---|---|---|
| run-8472 | 2 min ago | 1m 23s | 23 | Success |
| run-8471 | 17 min ago | 1m 18s | 45 | Success |
| run-8470 | 32 min ago | 1m 31s | 12 | Success |
| run-8469 | 47 min ago | 2m 05s | 89 | Success |
| run-8468 | 1 hr ago | — | — | Failed |
Frequently Asked Questions
Ready to Unify Your ERP and CRM?
Keep Epicor and SugarCRM in perfect sync. Eliminate duplicate data entry and give your teams a unified view of every customer.